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FAQ's

We'll try and cover all the frequently asked questions below, if we missed something or if you have a question you need the answer to, just drop us an email at: hello@naturology.co.uk!

Are your products really all over 90% natural and organic?

YES - in fact most are over 95% natural and organic, we provide a full breakdown of the ingredients we use and why we use them simply click here and see why we use what we use! We are starting to resell other lovingly crafted natural products, in our search for the worlds bets natural products we do thoroughly research our suppliers to ensure they meet our exacting standards. 

Why are your products not 100% natural?

Good question - to be 100% natural / organic there has to be no preservative or a natural version, the truth is if a skincare product has no preservative at all the natural organic product will have a shelf life of around 1-2 weeks at best (and that's if you keep it in the fridge!) Therefore this is not an option...We could use a natural preservative like grapefruit seed extract, that would give a shelf life of 4-6 weeks, this is simply not an option due to the nature of business! 

Most major brands use chemical based preservatives, many use a several versions combined into one product to give a life of anywhere from 2-3 years (more if parabens are used) - parabens have links to cancer! 

We use phenoxyethanol at 1% which is more than enough to provide a 12 month shelf life. We'd love to use no preservatives, sadly this is simply not an option!

Do you use any animal ingredients?

Non of our products contain animal products, we may introduce new products that are derived from beeswax or honey

Most BIG brands claim to use natural ingredients - whats make Naturology different?

We are 100% transparent about what we use and in what quantities!

OK we'll keep this short and simple - the skincare market is not as regulated as it should be, meaning there are a lot of grey areas surrounding skin care and what can and can't be said. A company can say they are NATURAL even if they have 2-3 natural ingredients in small quantities sitting right alongside a massive list of chemical ingredients, including parabens and silicones! 

Why do they do this - isn't it obvious? Profits, if they were open about what ingredients they used and the harsh, damaging chemicals they added, sales would plummet, their brand identity would be in tatters and share holders would pi**ed off!

Generally speaking big brands use the cheapest ingredients they can get away with, and spend a TON of money on fancy advertising to make you believe the hype surrounding their "miracle" products! WE SMELL BS!

What are the harmful ingredients, we should avoid?

Most people have no real idea about the ingredients on the back of products, most folks see pretty packaging, read the claims, decide it must be good and off they go to buy it! Thought never really goes into the ingredients label - here are some key ingredients to avoid: (click on each product to understand why they are bad for you!)

  • PARABENS (methyl, propyl, butyl ethyl)
  • SULPHATES (sodium lauryl/laureth sulphate, ammonium lauryl/laureth sulpahate)
  • DIETHANOLAMINE (DEA), TRIETHANOLAMINE (TEA)
  • DIAZOLIDINYL UREA, IMIDAZOLIDINYL UREA
  • PETROLATUM
  • PROPYLENE GLYCOL
  • SILICONE BASED EMOLLIENTS
  • PVP/VA COPOLYMER
  • STEARALKOMIUM CHLORIDE
  • BENZOYL PEROXIDE
  • SUNSCREEN CHEMICALS
  • PETROLEUM OILS / MINERAL OILS
  • ISOPROPYL ALCOHOL , SD ALCOHOL 40 & ETHYL ALCOHOL
  • METHYLISOTHIAZOLINONE
  • BHA
  • TALC

The list goes on, but need we say more?

Do you offer free shipping?

We sure do, we offer free standard shipping on all your orders, standard shipping usually takes 2-3 days to arrive at your door, if you want your Naturology order sooner we have a few paid delivery options!

Do you ship internationally?

Of course, we ship globally, there are charges for international delivery.

Do you mens skincare products?

Yep, our mens range is called Skin Stuff 4 Blokes, it's a small range at the moment, but we are expanding it!

You only have a small range at the moment, why is that?

We are a small company with limited budgets, and as such we are growing organically (pun a little bit intended) so we reinvest back into new ranges, however we feel the best way to introduce a new product is to ask you our customers what you want , that way we know we are providing skincare products that you really need and desire!

Do you offer discounts?

Yes, you need to pop your email address register with us by providing your name and email address, once you hit submit you'll be sent a first time purchase offer code of 15% we'll be emailing you discount codes on a weekly basis - so make sure to check your email from us.